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FAQ

An accordion: one row per question with a plus icon, expanding to a rich-text answer. Up to twenty questions.

It is one of the most reused sections in the theme — the demo puts it on the homepage, the contact page, the FAQ page, the shipping page, the size guide page and the product page. Sizing, restocks, shipping and returns are the four questions that stop a sale on an unfamiliar brand, and answering them in place is cheaper than answering them by email.

SettingTypeDefaultWhat it does
HeadingTextQuestionsSection heading.
Side noteTextContact usSide note on the right of the header row.
Side note linkURL—Makes the side note a link — point it at your contact page.
Open the first questionCheckboxtrueOpen the first question on page load.
Colour schemeSelect — Default / Light / DeepdefaultWhich ground the section sits on.
Top spacingRange, 0–160 px48Top spacing.
Bottom spacingRange, 0–160 px48Bottom spacing.

Up to twenty blocks.

SettingTypeDefaultWhat it does
QuestionTextHow does the sizing run?The summary row.
AnswerRich text<p>Oversized by design. If you want a regular fit, size down one.</p>The answer. Rich text, so links, bold, lists and headings all work.

The preset ships with three questions.

It is built on the browser’s own expand-and-collapse, not on scripting. Which means:

  • It works with scripting unavailable or blocked.
  • Find-in-page reaches inside closed answers. A shopper pressing Ctrl/Cmd-F for “restock” will have the right question opened for them by the browser.
  • Keyboard and screen-reader behaviour comes from the platform rather than from the theme.

Several can be open at once. Opening one does not close the others.

No FAQ structured data is emitted. This section does not produce the markup Google uses for FAQ rich results. If you want that, add it through an app, or through the theme’s Custom Liquid block.